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For Members

Member FAQs

How do I change my address or phone number?
What should I do if I receive a bill from a Provider?
How do the premiums work for Child Health Plus?
How can I make a premium payment to Hudson Health Plan?
What should I do if I believe I have been treated unfairly by a Provider?
What happens if I get divorced, am I still covered?
How can I obtain a Provider Directory?
How do I disenroll from any Hudson Health Plan programs?
How do I pre-qualify for surgery?
How do co-payments work?
How do I know when I need to renew (re-certify) my coverage?
How do I find a specialist?
How do I qualify for transportation? (Westchester County residents only)
Do I need to contact Hudson Health Plan prior to going to the Emergency Room?
How can I contact my local department of social services (DSS) office?
Where can I find a current list of Durable Medical Equipment (DME) providers?
General FAQs

How can I obtain a Provider Directory?

To find any doctor, specialist, or other health care professional in our network, use our easy Provider Lookup on this site to access all contact information, including phone numbers, addresses, and office hours. If you are still interested in receiving a printed Provider Directory in the mail, please contact Customer Care.

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