Member FAQs

How do I change my address or phone number?
What should I do if I receive a bill from a Provider?
How do the premiums work for Child Health Plus?
How can I make a premium payment to Hudson Health Plan?
What should I do if I believe I have been treated unfairly by a Provider?
What happens if I get divorced, am I still covered?
How can I obtain a Provider Directory?
How do I disenroll from any Hudson Health Plan programs?
How do I pre-qualify for surgery?
How do co-payments work?
How do I know when I need to renew (re-certify) my coverage?
How do I find a specialist?
How do I qualify for transportation? (Westchester County residents only)
Do I need to contact Hudson Health Plan prior to going to the Emergency Room?
How can I contact my local department of social services (DSS) office?
Where can I find a current list of Durable Medical Equipment (DME) providers?
General FAQs

How can I contact my local Department of Social Services (DSS) office?

The following is a list of phone numbers for the social services offices located in the six counties in which Hudson Health Plan operates:

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