Member FAQs
How do I change my address or phone number?
What should I do if I receive a bill from a Provider?
How do the premiums work for Child Health Plus?
How can I make a premium payment to Hudson Health Plan?
What should I do if I believe I have been treated unfairly by a Provider?
What happens if I get divorced, am I still covered?
How can I obtain a Provider Directory?
How do I disenroll from any Hudson Health Plan programs?
How do I pre-qualify for surgery?
How do co-payments work?
How do I know when I need to renew (re-certify) my coverage?
How do I find a specialist?
How do Medicaid members qualify for non-emergency transportation?
Do I need to contact Hudson Health Plan prior to going to the Emergency Room?
How can I contact my local department of social services (DSS) office?
Where can I find a current list of Durable Medical Equipment (DME) providers?
Frequently Asked Questions About Hudson Health Plan
How do Medicaid members qualify for non-emergency transportation?
If you need assistance in arranging transportation for non-emergencies, please call Medical Answering Services (MAS), Medicaid’s transportation manager, to arrange these services. You or your provider should call MAS at least 3 days prior to the appointment. Please see below for the MAS telephone number in your county.
| Medical Answering Services (MAS) | |
| Dutchess County | 1.866.244.8995 |
| Orange County | 1.855.360.3543 |
| Rockland County | 1.855.360.3542 |
| Sullivan County | 1.866.573.2148 |
| Ulster County |
1.866.287.0983 |
| Westchester County | 1.866.883.7865 |









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