Member FAQs

How do I qualify for transportation? (Westchester County residents only)

In Westchester County, Medicaid members are eligible to obtain a MetroCard which can be used on the Westchester BEE-Line system in order to get to a medical appointment.  To obtain a MetroCard, you must call Hudson Health Plan at 1.800.339.3557 at least 7-10 days prior to the appointment so that the MetroCard may be sent directly to you. In some instances, taxi service will be provided for Medicaid members who need to get to medical appointments.  A note from a physician explaining the medical need for the taxi must be provided to Hudson Health Plan in order to qualify for the service.  Also, Hudson Health Plan must be notified 48 hours prior to the appointment in order to make arrangements for taxi service.